FAQs

Q:
Is this attraction a ride or walking trail?
A:
It is a wagon ride, from start to finish. You stay on the wagon.
Q:
What is the address I should use for my GPS to get me there?
A:
The street address is 53 Craig Road Montvale NJ 07645 we are located at DePiero's Farmstand.
Q:
Do you have parking available?
A:
Yes! And plenty of it, you can park in the office buildings across the street from DePiero's Farmstand. Just please do not leave a mess, so our neighbors let us to continue to use their parking lots for your convenience. Do Not Park along the street on Craig Road, that is posted NO PARKING.
Q:
Are there any warnings?
A:
We do not recommend this event to children under the age of 10, as well as, those who are pregnant, have a heart condition or other medical conditions. You may, ride at your own risk.
Q:
Is this an indoor attraction?
A:
No. This attraction is 100% outdoors. Please dress appropriately. This attraction is also subject to bad weather conditions. Please call 805-666-1699 or visit our website, or social media pages for up to the minute closures. We post our final status at 7 pm.
Q:
How much does the attraction cost?
A:
Please visit our Tickets Page for all ticket pricing. Discounted group rates are also available.
Q:
What form of payment do you accept?
A:
We accept cash at the box office. We also have an ATM on site for your convenience.
Q:
Will the actors touch me?
A:
Possibly. DO NOT touch our actors. The actors will not physically grab or restrain you. You may be inadvertently touched or brushed due to the close proximity.
Q:
Are there age restrictions?
A:
No we only have a recommendation of 10 years old and up. We prefer to leave that up to the parents or guardians. Please keep in mind there may be scenes of intense nature. Use your best judgement, since there are no refunds.
Q:
The wait is too long, can I get a refund?
A:
We do apologize in advance for any inconvenience this may cause. But long lines only mean we are loved. We can suggest other options. We will honor your haunt ticket any night we are open, except for our special event nights. We recommend coming early in the month to avoid the long lines as we approach Halloween. Should you choose to come later in the month, we recommend purchasing your ticket and getting in line no later than 7:00 pm. We also offer a fast pass (V.I.P. PASS) to reduce the wait for the attraction. However, this does not reduce the wait at the box office.
Q:
Can I leave if I'm too afraid to continue?
A:
Unfortunately NO, the wagon will not go back or stop to let people out to walk back. Once you are on the wagon and the ride begins you will only be allowed off when the wagon returns to the unloading area. (if it returns)
Q:
How many people do you let in at one time?
A:
Each wagon can hold up to 20 victi…I mean customers at a time.
Q:
Do I need to make a reservation.
A:
No. We do not close until the last guest has been through.
Q:
What are your hours?
A:
Please visit our Tickets Page for exact dates and times.
Q:
I would love to scare the heck out of people, how do I work for you?
A:
Please send us an email at info@pantophobia.com
Q:
Can I make money without scaring?
A:
You sure can. We have a student ambassador program and an affiliate program. Please send email to info@pantophobia.com.
Q:
Do you have vendor and sponsorship opportunities?
A:
Heck yeah. We will be happy to send you our informational packets. Email info@pantophobia.com.
Q:
I have a question you did not answer?
A:
Please send us an email at info@pantophobia.com.
Located at DePiero's Farmstand & Greenhouses 53 Craig Road, Montvale, NJ 07645